Effective Date: [19/07/2023]

At Trans Tour Travel & Tourism, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website. By using our website, you consent to the practices described in this policy.

1. Information We Collect:

a. Personal Information: We may collect personal information such as your name, email address, phone number, and mailing address when you voluntarily provide it to us while making an inquiry or registering for our services.

b. Payment Information: We do not collect any payment information on our website, as no purchases are made directly through the website. Any payment transactions are processed through secure third-party payment gateways, bank transfers, or checks and we do not store or have access to your payment details.

c. Log Data: When you visit our website, our servers automatically record information that your browser sends, including your IP address, browser type, date and time of your visit, number of clicks, and pages accessed.

d. Cookies and Similar Technologies: We may use cookies and similar technologies to enhance your browsing experience on our website. Cookies help us improve our services and customize your preferences. You can control the use of cookies through your browser settings.

2. Use of Information:

a. Personal Information: We use your personal information to respond to your inquiries, provide you with the requested services, and communicate with you about your bookings or any updates related to your travel plans.

b. Log Data and Cookies: We use log data and cookies to analyze website usage trends, gather demographic information, and improve the functionality of our website.

c. Marketing Communications: With your consent, we may send you promotional emails about our latest offers, travel packages, and other related information. You have the option to opt-out of receiving marketing communications at any time.

3. Data Sharing and Disclosure:

a. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website and providing our services. These providers are obligated to keep your information confidential and are not permitted to use your data for any other purpose.

b. Legal Obligations: We may disclose your personal information if required by law, court order, or government regulation.

4. Security:

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please understand that no data transmission over the internet or storage method is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. No Refunds Policy:

Please note that all purchases made through Trans Tour Travel & Tourism are non-refundable. Once you have completed a booking and the payment is processed, no refunds will be provided for any reason, including but not limited to cancellations, changes in travel plans, or personal circumstances. A refund might be processed if the order date does not match our availability.

6. External Links:

Our website may contain links to external sites. We are not responsible for the content or privacy practices of these third-party websites. We encourage you to review their respective privacy policies before providing any personal information.

7. Children’s Privacy:

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal data from a child, please contact us, and we will take appropriate measures to delete the information.

8. Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be effective upon posting on our website. We encourage you to review this Privacy Policy periodically.

9. Contact Us:

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Phone Number: +971 52 395 4367

By using our website, you signify your acceptance of this Privacy Policy. If you do not agree with this policy, please refrain from using our website.