Effective Date: [19/07/2023]
- Information We Collect:
a. Personal Information: We may collect personal information such as your name, email address, phone number, and mailing address when you voluntarily provide it to us while making an inquiry or registering for our services.
b. Payment Information: We do not collect any payment information on our website, as no purchases are made directly through the website. Any payment transactions are processed through secure third-party payment gateways, bank transfers, or checks and we do not store or have access to your payment details.
c. Log Data: When you visit our website, our servers automatically record information that your browser sends, including your IP address, browser type, date and time of your visit, number of clicks, and pages accessed.
- Use of Information:
a. Personal Information: We use your personal information to respond to your inquiries, provide you with the requested services, and communicate with you about your bookings or any updates related to your travel plans.
b. Log Data and Cookies: We use log data and cookies to analyze website usage trends, gather demographic information, and improve the functionality of our website.
c. Marketing Communications: With your consent, we may send you promotional emails about our latest offers, travel packages, and other related information. You have the option to opt-out of receiving marketing communications at any time.
- Data Sharing and Disclosure:
a. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website and providing our services. These providers are obligated to keep your information confidential and are not permitted to use your data for any other purpose.
b. Legal Obligations: We may disclose your personal information if required by law, court order, or government regulation.
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please understand that no data transmission over the internet or storage method is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
- No Refunds Policy:
Please note that all purchases made through Trans Tour Travel & Tourism are non-refundable. Once you have completed a booking and the payment is processed, no refunds will be provided for any reason, including but not limited to cancellations, changes in travel plans, or personal circumstances. A refund might be processed if the order date does not match our availability.
- External Links:
Our website may contain links to external sites. We are not responsible for the content or privacy practices of these third-party websites. We encourage you to review their respective privacy policies before providing any personal information.
- Children’s Privacy:
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal data from a child, please contact us, and we will take appropriate measures to delete the information.
- Contact Us:
Email: [email protected]
Phone Number: +971 52 395 4367
For those who wish to travel with ease and relaxation, travel with us to experience the most suitable vacation for your needs.